Contact & Support

We're here to help. Reach out and we'll get back to you as quickly as we can.

Get in Touch

WeBid2Win is a dealer-to-dealer platform designed for licensed automotive dealerships. All support is provided to registered users and their dealership teams.

Email Support

support@webid2win.com

Business Hours

Monday – Friday
9:00 am – 5:00 pm ET

Response Time

We aim to respond to all inquiries within 1 business day.

Mailing Address

WeBid2Win
[Address]

Support Topics

Our team can assist with the following:

  • Account setup and registration;
  • Connecting sellers and buyers using connection codes;
  • Submitting vehicles and using the iOS app;
  • Appraisal form questions and bid management;
  • Dealer administrator and team seat management;
  • Technical issues or bugs; and
  • Billing and subscription questions.

iOS App Support

The WeBid2Win iOS app is available exclusively for selling dealerships. It allows you to scan VINs, upload vehicle photos, and submit appraisal requests directly from the lot. If you experience issues with the app, please email us with your device model, iOS version, and a description of the issue.

Compliance & Legal Inquiries

For data compliance, intellectual property, or legal inquiries, please email us at support@webid2win.com with the subject line "Compliance Inquiry." See our Data Sources & Compliance page for full details on our data practices.